Public relations is a big industry.  As such, it has its fair share of cringe-worthy moments.  Like the one last week, when a PR rep contacted reporters and offered to pay them money to write favorable blogs about their client.  This is an elementary-level no-no that is taught in journalism and public relations schools throughout…

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During a recent interview I was asked to identify the top attributes or skills we seek in our future employees. The easy answer is, “it depends.” But one thing is for certain – while basic public relations skills like media relations, writing, pitching and project management are absolute musts, they don’t come close to capturing…

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The pace of change in public relations is so fast and furious that it’s easy to get blinded by the latest shiny new object in the communications workshop, and lose sight of why a corporate executive risks six figures of their company’s precious resources to hire a PR agency.  Oftentimes tactical-minded PR pros are like…

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The problems with Healthcare.gov will no doubt eventually be repaired by IT pros, but the damage to reputations will sting for years to come. The challenge for the contractors involved is that the standard crisis communications playbook simply doesn’t apply in these situations. This playbook says that in a typical crisis where a corporate reputation is…

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Is there a future for standalone social media and digital marketing agencies? Not if you ask the next generation of marketing and communication pros, at least in Europe. According to a study of 2,000 students there, 80 percent believe these specialized agencies will disappear within 10 years. Nearly as many – 70 percent – believe marketing will be dominated…

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A recent PBS special on the coming-of-age of Silicon Valley reminded me of the excitement I had dreaming up the seemingly endless uses for my family’s first home computer (a Timex Sinclair 1000, with 1.5k of built-in memory, circa 1982), and the epochal significance of the work everyone in the technology sector is doing today,…

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